Trinity Land Surveying, LLC (“Trinity”) is a land surveying company in Americus, Georgia. Trinity Meridian PM (“Meridian”) is our own project-management system, used by our staff. Clients meet it when they request a survey, approve a quote, or receive an invoice or notice from us.
What we hold
Your name and contact details; the property (parcel, address and public tax-record details, and the sketches or documents you send us); your request, our quote and your answer to it, including the name you type to approve it, the time and the internet address it came from, which is our record of your approval; the job, its visits, the plat and related documents; email exchanged with our office address, survey@trinitylandsurveying.com; and the invoices we send you and whether they are paid.
How we use it
To quote, schedule, perform, deliver and bill surveying work; to keep the records a licensed surveyor must keep; to write to you about your job; to remind you of an unpaid invoice; and, once a job is paid, to ask you once for a Google review.
We do not sell your information. We use Google’s advertising tools: we may share our customers’ email addresses with Google, in a protected (hashed) form, so our ads reach our customers and people like them. Your phone number and your texting consent are never shared for advertising. If you’d rather your email address not be shared, write to survey@trinitylandsurveying.com and we’ll leave it out. Our website, trinitylandsurveying.com, also uses Google’s analytics and advertising tags if you accept them (see Our website below); Meridian’s pages, including the request form, Leroy and your quote, carry none, and nothing you type into a chat with Leroy is shared with advertisers.
Our website
This policy covers our website, trinitylandsurveying.com, as well as Meridian. The website itself asks you for nothing: its Request a quote button opens our request form, its Ask Leroy panel is the chat described below, and both are Meridian’s pages, covered by the rest of this policy.
The website uses Google Analytics and the Google Ads tag, to see how people find us and to measure and show our ads. They load only if you press Accept on the website’s cookie bar. If you press Decline, or choose nothing, they don’t load, and the site works just the same. Once accepted, they set cookies and send Google your internet address, the pages you visit and how you arrived (from an ad or a search, for instance), which Google handles under its own privacy policy. You can change your choice at any time with Cookie choices at the foot of any page of the website; your browser remembers the choice, and we don’t receive it. Its Get directions link opens Google Maps, under Google’s terms.
Our request form may show a map, which you can use or skip. If you use it, the address you type is sent to Esri, a mapping company, to find it, and the spot you pick is sent to Regrid, a parcel-map company, to find the parcel there. The map’s aerial photo comes from Esri and its parcel lines from Regrid. We keep the parcel and anything you draw on the map with your request, so we can quote it.
Text messages
If you tick the box on our request form, or ask our office, we may text you about your request and the work that follows: our quote, scheduling and visit updates, your invoice, and replies from our office. We text about nothing else. Consent is not a condition of service, and you can stop at any time by replying STOP. Your mobile number and your texting consent are never sold, rented or shared with any third party or affiliate for marketing or promotional purposes; they go only to the messaging provider that delivers our texts, for that purpose alone, and the sharing described elsewhere in this policy excludes them.
Leroy, our website assistant
Our website and request page offer Leroy, an automated assistant that answers general questions about our services and helps fill in the request form. He answers only from a fixed page of information about Trinity, cannot see our records, and never sends a request: you check the form and press Submit yourself.
What you type in the chat is sent to Anthropic, whose Claude service writes his replies, under terms that do not allow it to be used to train their models. We keep the chat for 30 days, with the internet address and browser it came from, which we use to stop abuse; our owner may read it in that time to check Leroy’s answers. Then it is deleted, though copies remain in our nightly backups, kept on our own office server, until those expire: daily backups after 30 days, monthly ones after a year. If you send a request from that chat, a short summary of what Leroy understood goes on your request so our office knows what you asked, and stays with the request.
The chat sets no cookie: your browser keeps a reference to the conversation so it can continue as you move around our site. Please don’t type card numbers, Social Security numbers or passwords into the chat; Leroy never asks for them.
QuickBooks and the services we use
Our accounting lives in QuickBooks Online. Meridian connects to it through Intuit’s API to create our invoices and read back their status and payments, so our office can see what is owed; it never sees or stores card or bank details. Disconnecting the app in QuickBooks ends that access at once. Besides our staff, your information is seen only by the services that run Meridian for us, each for its part of the work: Supabase (database and files, in the United States), Vercel (the application), Google (email, sign-in, public reviews and our advertising), Intuit (QuickBooks), Cloudflare (our domain), Anthropic (the Claude service that writes Leroy’s replies), Esri and Regrid (addresses, aerial photos and parcel maps) and, for text messages, the messaging provider that delivers them. We also keep a nightly copy on our own office server. We share information with anyone else only when the law requires it or when you ask us to.
How it is kept
Meridian is reached only by signing in with a Trinity Google account; field crews see only the visits assigned to them. Data travels encrypted and is stored by the providers above under their security programs. Surveying records are kept for as long as the survey may be relied on, which in Georgia is many years. To ask what we hold about you, or to have it corrected, write to survey@trinitylandsurveying.com or call 229-942-5923.
This policy is dated above. When it changes, the date changes with it.